fbpx
News & Analysis

OnePlus Offers Warranty Extension to Indian Users With Pending Service Issues

OnePlus has announced what it’s terming a ‘customer support guarantee’ that will give Indian users of its smartphones three months of extended warranty if they have service issues pending for more than 15 days.

Vikas Agarwal, OnePlus General Manager – India, in a blog post said the company in striving to exceed its customers’ expectations has had some “teething problems”, and that mistakes have been made along the way in providing support for service related issues. Agarwal added the free extended warranty program is an attempt to get customers’ smartphones back in order with “minimal fuss”.

The 3-month warranty extension on pending service issues covers the OnePlus One and future smartphones from the company’s stables. Agarwal clarified it is applicable on already pending issues, and early adopters who bought the smartphone through the firm’s global portal will also be eligible for the warranty.

In an emailed statement, Agarwal adds, “OnePlus is committed to long term growth in India and are investing significant resources in revamping our service offerings. While it is our constant endeavour to close most of our customer service requests within 3 days, this complimentary extended warranty will compensate users in case of any unexpected delays. We have always considered our fans and users to be a priority, and this service is a testimony of our efforts in empowering them further.”

The company was most recently in the news for providing details about upcoming Android 5.1 Lollipop based updates, and having confirmed the OnePlus 2 name with its contest announcements


What do you think about this, tell us in the comment section below? Also, check out our Instagram page for awesome tech stuff.
Get short & to-the-point tech news on your phone with all-new PaidFreeDroid app. Download from

Himanshu Mishra

Content-Writer at PaidFreeDroid. Himanshu is a tech enthusiast. He likes to explore the day to day technology, mainly smartphone and software. He also has a keen interest in Cricket and Football.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

nine − two =

Back to top button
Close